— The Threekit Blog

Field notes on AI guided selling.

Practical insights on guided selling, AI agents, CPQ and the future of complex product sales.

— Topic

Customer Experience

The Magic of Product Configurators: 3 CX Metrics They Instantly Boost

Of the long list of variables that can set businesses apart from competitors, customer experience (CX) has skyrocketed to the top. In 2020, it became the single most important differentiating factor—surpassing both product and price. The ways that an online product configurator can improve CX are extensive, varied, and intricate.
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How to Use a 360 Photo Viewer Online to Answer Customer FAQs

One of the best tools to offer online customers through your eCommerce site is a 360 degree photo viewer that enables customers to explore your products. Apart from clearly showing how a product would look from all angles, you can also use a 360 photo viewer online to effectively answer certain questions that customers might have.
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4 Ways Businesses Profit With a 360-Degree Photo Viewer for PC Users

As an eCommerce retailer, one of the challenges you'll face is showcasing your products in the best possible light. You'll want the images you use on your website to be clear while highlighting the benefits of your product as best as possible. Many of your online visitors will be using a personal computer to browse your site, which is why you'll want to have a 360-degree photo viewer as part of your online store.
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4 Ways a Guitar Configurator Makes Upselling Easier

For a guitar shopper, there's no greater thrill than browsing through different product configurator options and buying the perfect guitar. Custom guitar manufacturers provide players with the ability to build their own dream guitar when they use a guitar configurator as part of their eCommerce store.
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6 Top Features the Best Product Configurators Offer B2B Users

An online shopping experience that caters to B2B companies requires a particular mindset. Your customers are in the middle of a busy workday and have certain buying requirements to follow. An online product configurator helps you create shorter sales cycles, builds shopper confidence, and offers an enjoyable shopping experience for B2B customers.
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How to Keep Your Product Customizer Accessible and WCAG-Friendly

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How a Product Configurator and Salesforce Streamline Sales Approvals

Even with automated workflows, sales approval processes are often tedious and wildly inefficient. This can cause significant issues that tank sales. When your business model includes product customization and configuration, an online product configurator is an ideal solution. In fact, adding a product configurator Salesforce can use to streamline sales approval processes might be the single most effective way to improve the user experience and increase sales.
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How a 3D Furniture Configurator Makes Your Company More Eco-Friendly

Selling furniture online is a great way to provide a streamlined sales cycle and eliminate the cost of running a physical store. Different product configurator tools for every industry can present furniture, home decor, and other consumer and commercial goods in an approachable online format.
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How Augmented Reality for Retail Takes Profits to the Next Level

If there was ever a time to focus on increasing efficiency and reducing returns rates, it’s now. As we enter another possible recession, sales are likely to fall for many, and staying in business will get harder.
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3 Ways Your Drone Configurator Can Help Teach Shoppers About Drones

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How a Shoe Configurator Recreates an In-Store Shoe Shopping Experience

Much of the sensation of in-store shoe shopping is lost in the eCommerce experience. But there is an innovative tool that is changing this: the shoe configurator.
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4 Ways to Streamline Inventory and Sales With a Shoe Configurator

Simple product pages are becoming a relic of the past, particularly if customers can customize those products. Online shoppers want to be able to easily configure and view their custom shoes and more, which a shoe configurator can let them do.
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