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4 Ways to Reduce eCommerce Returns During COVID-19

Last December, we made a commitment to help decrease product returns and challenged online retailers to take serious steps toward reducing their carbon emissions. Back in January, return rates were spiking and were predicted to increase throughout 2020. But then, everything changed in light of the pandemic. Returnly, whose platform managed returns for DTC brands, a 21 percent drop in e-commerce return rates in the weeks following mandated shutdowns across the country.
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